Shipping Policy for The Urban Carrier
Last Updated: September 1, 2025
At The Urban Carrier, we are committed to delivering your carefully chosen pieces of self-expression to your doorstep efficiently and securely.
1.1 Processing Time:
All orders are processed within 1-2 business days (excluding weekends and public holidays) after order confirmation and payment verification.
1.2 Shipping Destinations:
We currently ship across India.
1.3 Shipping Methods & Estimated Delivery:
- Standard Shipping: 5-7 business days (after dispatch).
- Express Shipping: 2-4 business days (after dispatch). (Additional charges apply).
Delivery times are estimates and commence from the date of dispatch, not the date of order. They are subject to carrier availability and may be impacted by unforeseen circumstances, weather conditions, or public holidays.
1.4 Shipping Charges:
Shipping charges are calculated based on the weight of your order and the delivery destination. You can view the exact shipping cost at checkout before completing your purchase.
- We often offer Free Standard Shipping on orders above a certain value. Please check our website for ongoing promotions.
1.5 Order Tracking:
Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your order online.
1.6 Address Accuracy:
Please ensure your shipping address is complete and accurate. We are not responsible for orders shipped to an incorrect address provided by the customer. If a package is returned to us due to an incorrect address, we will contact you to arrange re-shipping at an additional cost.
1.7 Import Duties & Taxes:
All prices on our website are inclusive of GST. No additional taxes are applicable for orders shipped within India.
1.8 Contact Us:
For any questions related to shipping, please contact us at:
Email: contact@urbancarrier.com
Phone: +91 98765 43210